Last Updated: April 7, 2026
Email Support
Send inquiries to info@colourpop.online. For order-related questions, include your order number. For damage or defect reports, attach clear photos showing the issue and the packaging.
Response Time
We respond to all email messages within one business day.
Phone Support
Call +1 (832) 723-0989 during our service hours. Our phone lines are open Monday through Friday, 9:00 AM to 5:00 PM Central Time.
Mail Correspondence
Address: 31 Indian Mound, Oak Ridge, LA 71264, United States
Do not send returns to this address without prior authorization.
Information to Provide
When you contact us, include the email address you used at checkout. Describe your question or issue clearly. If you are reporting a problem with an order, provide your order number.